Privacy policy

General

The Fat Lady attaches great importance to protecting your personal data and respecting privacy in general. In this policy, The Fat Lady describes how it collects, processes and protects your personal data.

The collection is done through this website, as well as through other means, which are described below.

By accessing and using the website, you expressly agree to the terms and conditions.

Intellectual property rights

The contents of this site, including brands, logos, drawings, data, product or company names, texts, images, etc. are protected by intellectual rights and belong to The Fat Lady or rightful third parties.

Limitation of liability

The information on the website is of a general nature. The information is not adapted to personal or specific circumstances, and can therefore not be considered as personal, professional or legal advice to the user.

The Fat Lady makes huge efforts to ensure that the information provided is complete, correct, accurate and up-to-date. Despite these efforts however, inaccuracies may occur in the information provided. If the information provided contains inaccuracies or if certain information on or via the site is unavailable, The Fat Lady will do what it can to rectify the situation as soon as possible.

However, The Fat Lady cannot be held liable for direct or indirect damage resulting from the use of information on this site.
If you discover any inaccuracies in the information provided on this site, please contact the site manager.

The content of the site (including links) can be adapted, modified or expanded at any time without notice or notification. The Fat Lady gives no guarantees for the proper functioning of the website and cannot be held responsible in any way for the poor functioning or temporary (un)availability of the website or for any form of damage, direct or indirect, that could result from access to or use of the website.

Under no circumstances can The Fat Lady be held liable directly or indirectly, in any specific or other way, for damage attributable to the use of this site or any other, particularly as a result of links or hyperlinks, including, without limitation, any loss, work interruptions, damage to programmes or other data on the computer system, to equipment, software or other of the user.

Your personal data

Certain information you provide enables us to identify you. How? For example, you fill in an online form on this site, or you send us e-mails or letters that contain your personal data. By these actions, you are giving us permission to use this data and to include in our database everything you send us by various means or that we know about from other sources, including public sources, so that we have a complete database.

We also use cookies (by recording data during the use of the website through a web browser), which provide us with useful information about our website and its pages. Useful information such as the language chosen, statistics on usage and origin.

The website may contain hyperlinks to websites or pages of third parties, or refer to them indirectly. The placing of links to these websites or pages in no way implies implicit approval of their content.

The Fat Lady expressly declares that it has no control over the content or other characteristics of these websites and cannot under any circumstances be held liable for their content or characteristics or for any other form of damage resulting from the use thereof.

Our Use of Your Personal Data

What do we use your data for?

• For the purposes for which you give us access to your personal data:
  • If you fill in the contact form we keep your data to contact you in response to your enquiry.
  • You download ‘content marketing, from marketer to publisher’: we’ll keep your data in order to contact you for prospecting purposes. We may contact you with updates on the book in question or when new books are published on content marketing or related subjects.
  • You download a content offer: we keep your data in order to contact you if necessary for prospection purposes. We may contact you with updates to the content offer in question.
  • You subscribe to the newsletter: your data will be stored and used to inform you on a monthly basis about the latest trends, news on content marketing and our activities as an agency.
• For statistical purposes and for research and development using data on our site (e.g. click behaviour, session duration, etc.).
• To respond to an explicit request from you.

Disclosure of data

The Fat Lady does not commercially exploit your data or pass them on to third parties.

Other data

We also collect data that is not considered as personal data, as stipulated in the Belgian Law of 8 December 1992 and its execution decrees. This concerns information about the technology you use and statistical data related to our website.

In this regard, we use various technologies to collect information (use of different types of cookies, pixel tags, web beacons, GIFs or other similar technology, etc.). We collect this information in accordance with the applicable legal provisions.

Your role in protecting privacy

The Fat Lady records your data as you have transmitted it and as it has been able to collect your data. You have the right to view, update, correct or delete your data by contacting info@thefatlady.be via e-mail.

We undertake to amend your data as soon as possible in accordance with your request.

You can, at any time, limit the information that concerns you by sending us a message or by following the opt-out procedures provided. To do this, you can use the addresses specifically provided for this purpose on our website, in the messages sent to you or via the following contact details:

info@thefatlady.be
+32 9 266 14 18
The Fat Lady
Gasmeterlaan 114A
9000 Ghent

Minors

For children under 16, the processing of data is only lawful if consent or the authorisation to consent is given by the person who has parental responsibility of the child.

Starting point for processing

We process your data in a lawful manner, for specific purposes and without collecting or retaining data in a manner disproportionate to those purposes. We do not keep it longer than is reasonably necessary in the light of these purposes.

Complaints

If you have a complaint about the processing of your personal data, please contact us directly at info@thefatlady.be. You also have the right to lodge a complaint with the Belgian Data Protection Authority (Privacy Commission).

Contact details:

https://thefatlady.be/en/contact/
Gasmeterlaan 114A
9000 Ghent
+32 9 266 14 18

Last updated: December 2017